Chapter 3 Lesson Litigation:
Parties Involved in Litigation:
Plaintiff: The individual or entity bringing a legal action or lawsuit against another party, seeking a legal remedy or resolution.
Defendant: The individual or entity being sued or accused by the plaintiff. They must respond to the lawsuit and defend their position in court.
Petitioner and Respondent: These terms are often used in appellate cases, where the party appealing the lower court's decision is the petitioner, and the party responding to the appeal is the respondent.
Third Parties: In some cases, individuals or entities not originally part of the dispute may become involved as third parties if they have an interest in the outcome. These can be impleaded defendants or intervenors.
Standing and Its Impact on Litigation:
"Standing" refers to a party's legal right to bring a lawsuit. To have standing, a party must demonstrate that they have a direct and concrete interest in the outcome of the case, that they have been harmed or are at risk of harm, and that the court's decision can redress their injury. If a party lacks standing, the court will dismiss the case. It serves to ensure that only those with a legitimate stake in a case can initiate legal proceedings.
Obtaining Personal Jurisdiction Over a Defendant:
Personal jurisdiction is the court's authority over a defendant, giving it the power to make legal judgments affecting that defendant. To obtain personal jurisdiction, the court typically requires that the defendant has sufficient minimum contacts with the jurisdiction where the court is located. These contacts can be established through the defendant's physical presence in the jurisdiction, conducting business within the jurisdiction, or other connections that justify the court's jurisdiction.
Progress of a Trial from Beginning to End:
Pleadings: The plaintiff files a complaint, and the defendant responds with an answer. This initiates the lawsuit.
Discovery: Both parties gather evidence, exchange information, and depose witnesses.
Pre-Trial Motions: Parties may file motions to dismiss, motions for summary judgment, or other motions to resolve issues before trial.
Trial: The case is presented in court, with each party presenting evidence, witnesses, and legal arguments.
Verdict: The judge or jury reaches a verdict, either in favor of the plaintiff or the defendant.
Appeal: If dissatisfied with the verdict, a party may appeal the case to a higher court.
Enforcement: If the judgment is in favor of the plaintiff, efforts are made to enforce the judgment, such as collecting damages.
Appealing a Case:
To appeal a case, the losing party must follow a specific legal process:
File a Notice of Appeal: The appellant (losing party) must formally notify the court of their intent to appeal.
Record Preparation: The record of the lower court proceedings is prepared, including transcripts, evidence, and court documents.
Briefs: Both parties submit written arguments to the appellate court explaining their positions.
Oral Argument: In some cases, the parties may present oral arguments to the appellate court.
Appellate Decision: The appellate court reviews the case and issues a decision, which may affirm, reverse, or remand the lower court's judgment.
Further Appeals: If either party is dissatisfied with the appellate court's decision, they may seek review by a higher court, such as a state supreme court or the U.S. Supreme Court, if applicable. However, these higher courts have discretion in choosing which cases to hear.
Even if you've never set foot in a courtroom, you likely have a vivid mental picture of what one looks like. It's a grand and imposing space characterized by high ceilings, the presence of flags on stately stands, and walls adorned with rich wood paneling. The primary portion of the room is dedicated to seating for the public, providing a view of the proceedings. At the forefront of the courtroom, you'll find the bench, where the judge presides, elevated above everyone else in the room. Adjacent to the bench, there is a solitary chair equipped with a microphone, reserved for witnesses. Along one wall, there is a separate area containing two rows of seats, designated for the jury. Facing the bench and positioned closest to the jury is a table for the party tasked with bearing the burden of proof in the case, which is the prosecution in a criminal trial or the plaintiff in a civil trial. On the opposite side, there stands another imposing table for the defense. When court is in session, a solemn hush descends upon the room to ensure that everyone can clearly hear the commanding presence of the judge or the captivating testimony of the witness.
Many of us share this vivid courtroom imagery because it is often shaped by our exposure to popular culture. Whether through films like "A Civil Action," "To Kill a Mockingbird," or "Erin Brockovich," television series such as "Law & Order," "L.A. Law," or "Boston Legal," or in the pages of fictional books like "The Firm" or "Twelve Angry Men," courtroom scenes ignite our collective imagination and fuel our ideals of justice, where right triumphs over wrong. In the world of our collective courtrooms, the truth unfailingly emerges, principles are upheld, and the antagonists meet their rightful end. Moments like Jack Nicholson's unforgettable portrayal in the witness stand breakdown from the film "A Few Good Men" continue to resonate in our cultural consciousness.
Scenes like those depicted in popular culture, while captivating and visually engaging, are indeed works of fiction. In the real world of the courtroom, the dynamics differ significantly. Rather than witnessing dramatic back-and-forth confrontations between counsel and witnesses, examinations typically proceed methodically through questioning. Contrary to the idealized version often presented in fiction, the truth doesn't always emerge in the real courtroom. The spectrum between right and wrong encompasses many shades of gray, and the outcomes are not always as clear-cut as the hero's victory and the villain's defeat.
As you prepare to enter the realm of business professionals, your foremost duty is to protect your company, its stakeholders, and your personal interests by steering clear of legal entanglements within a courtroom. Upholding ethical and legal conduct, coupled with a deep understanding of the legal principles taught in this course, will be your armor against such scenarios. In addition, agreeing to arbitration as a dispute resolution mechanism for parties with whom you have preexisting relationships, such as customers, suppliers, or employees, can further reduce the chances of courtroom involvement.
Nevertheless, despite prudent planning and preventive measures, some companies may find themselves facing litigation. This could occur when litigation is initiated by parties with whom you lack a contractual relationship, such as another company infringing on your intellectual property rights. Alternatively, it might arise when parties you are not directly contracted with, like a customer harmed by your product or an employee facing harassment from a colleague, opt for litigation as the sole available mechanism for dispute resolution. In such cases, a well-prepared legal strategy and a thorough understanding of the legal system become invaluable.
In this chapter, we will embark on a comprehensive journey through the litigation process, delving into its various stages from inception to conclusion. You will gain insight into the key players in the legal drama, while also exploring preliminary aspects like standing and personal jurisdiction. As we progress, we'll unravel the intricacies of trials and the avenues for appeal, shedding light on the integral roles played by lawyers and juries in our legal system.
By the chapter's conclusion, you will come to understand that while our litigation system is esteemed for its capacity to resolve disputes in a non-violent manner and its commitment to upholding principles of public accessibility, it often falls short of being an ideal forum for businesses seeking efficient dispute resolution.
3.1.1 The Parties Involved:
Parties Involved in Litigation:
In a legal dispute or lawsuit, there are several key parties involved, including:
Plaintiff: The party bringing the lawsuit, who alleges harm or seeks a legal remedy.
Defendant: The party against whom the lawsuit is filed, who must respond to the allegations and defend their position.
Petitioner and Respondent: These terms are often used in appellate cases, where the petitioner initiates an appeal, and the respondent responds to the appeal.
Third Parties: Individuals or entities not originally part of the dispute may become involved as third parties if they have an interest in the case's outcome.
Role of Lawyers in Our Adversarial System:
Lawyers play crucial roles in our adversarial legal system, which is characterized by two opposing parties presenting their cases before an impartial judge or jury. The roles of lawyers include:
Advocates: Lawyers advocate for their clients, presenting evidence, legal arguments, and strategies to support their clients' positions.
Advisors: Lawyers provide legal advice and guidance to their clients, helping them understand their rights and responsibilities.
Negotiators: Lawyers often engage in negotiations to reach settlements or agreements that are favorable to their clients.
Researchers: Lawyers conduct legal research to build strong cases, interpret laws, and understand legal precedents.
Drafters: Lawyers create legal documents, including contracts, wills, and legal pleadings.
Representatives in Court: Lawyers represent their clients in court, presenting their cases, cross-examining witnesses, and arguing legal points.
Ethical Guardians: Lawyers must uphold ethical standards and adhere to codes of professional conduct to ensure fairness and justice.
Roles and Obligations of Jurors:
Jurors play a critical role in the legal system, particularly in trial cases. Their roles and obligations include:
Impartiality: Jurors must be impartial and free from bias, ensuring that they can fairly evaluate the evidence and arguments presented.
Fact-Finders: Jurors are responsible for determining the facts of the case based on the evidence presented during the trial.
Application of Law: Jurors apply the law as instructed by the judge to the facts of the case.
Deliberation: Jurors engage in deliberations to reach a unanimous verdict in criminal cases, or a majority decision in civil cases.
Confidentiality: Jurors are typically bound by rules of confidentiality and must not disclose deliberations or jury discussions.
Independence: Jurors make decisions independently, without outside influence or coercion.
Civic Duty: Jury service is often considered a civic duty, and jurors are expected to take their roles seriously and participate in the legal process.
Understanding these roles and responsibilities of the parties involved in litigation, lawyers, and jurors is crucial for a functioning legal system and the pursuit of justice.
The litigation system hinges on the active participation of parties bringing forth and defending their claims. Much like in a game of chess, each move in the legal process requires a deliberate decision; the proceedings do not unfold on their own. The courts, jurors, and witnesses operate in response to the actions of the participants, known as litigants. Occasionally, a court may take action sua sponte, without a direct request from a party, such as a judge deciding to impose a fine for unethical behavior, although such actions are relatively rare. More commonly, judges respond to motions filed by either party, where one party asks the judge to make a specific decision.
In a civil case, the party initiating the lawsuit is referred to as the plaintiff. The plaintiff is typically an individual who has allegedly suffered a legal wrong recognized by the law. The plaintiff brings their case against the defendant, who is the alleged wrongdoer or perpetrator. It's important to note that in a criminal trial, the party commencing the litigation is the prosecution, representing either the state or, in federal cases, the United States. The individual facing criminal charges is also called the defendant.
Many legal cases involve multiple plaintiffs and multiple defendants. The civil procedure encourages parties to address all their grievances against each other in a single proceeding. All parties involved and every potential claim, each of which represents a distinct violation of the law, stemming from a single incident or related incidents should be identified and named in the lawsuit. For instance, if you attend an off-campus party and witness a friend being harassed, you might intervene to protect your friend. In response, the harasser may target you, attempting to physically assault you. Let's assume that the harasser is inebriated and misses their swing, but you retaliate and strike them, causing them to fall to the ground. The harasser may initiate a lawsuit against you, claiming assault and battery. In this case, the harasser becomes the plaintiff, and you are the defendant. The lawsuit filed in court would be titled as "Harasser v. You."
In response, you might decide to file a counterclaim against the harasser, asserting that the harasser initiated the altercation and that you acted in self-defense. This counterclaim designates you as the counter plaintiff, and the harasser becomes the counter defendant. Furthermore, the harasser may allege that they were not harassing your friend but were, in fact, defending themselves from your friend's unwelcome advances. In this scenario, the harasser may sue your friend as a third-party defendant through a legal process known as joinder.
In most legal proceedings, parties typically retain the services of attorneys to navigate the complexities of litigation. Some individuals, however, may believe they possess a sufficient understanding of the law to handle litigation without legal representation, or they might feel that their legal training, including holding a law degree, renders hiring an attorney unnecessary. Such individuals who choose to represent themselves are referred to as pro se litigants. It's essential to note that the decision to proceed pro se is subject to the approval of the overseeing judge. As the great Abraham Lincoln famously said, "He who represents himself has a fool for a client." The intricacies of litigation demand a rational and unemotional approach to chart a path to success, and representing oneself can sometimes allow emotions to cloud judgment.
Attorneys are sometimes referred to as members of the bar. The legal profession in the United States possesses several distinctive features. In most countries, legal education is typically an undergraduate program followed by an apprenticeship period before individuals are permitted to practice law. Many nations also differentiate between attorneys who handle legal matters outside the courtroom and those who specialize in litigation. In the United Kingdom, for example, solicitors manage everyday legal affairs, while Queen's Counsel (QC) are trained advocates authorized to argue cases in court.
In the United States, attorneys typically complete three years of graduate legal education, earning a Juris Doctorate (JD) degree. Each year, thousands of students graduate from U.S. law schools with their JD. Subsequently, they must pass the bar examination in the state where they intend to practice law. Due to significant variations in legal practice among different jurisdictions, attorneys are only permitted to practice law in states where they hold a valid license. Certain states allow lawyers from out of state to apply for bar admission without retaking the bar exam after a few years of practice, a process referred to as reciprocity. However, some states, such as California and Florida, require attorneys to take the bar exam regardless of their years of practice.
Should an attorney need to handle a case that takes them out of state, they can request temporary admission to practice law in that foreign jurisdiction through a procedure known as "pro hac vice." Once an attorney successfully passes the bar exam or is otherwise admitted, they have the authorization to practice all aspects of law in that state, ranging from drafting wills and contracts to arguing a case before the U.S. Supreme Court.
In the United States, attorneys are generally divided into two primary categories: civil attorneys and criminal attorneys, with few lawyers excelling in both areas. Civil attorneys typically work in one of two settings: law firms, where they may represent multiple clients, or as in-house counsel, where they exclusively represent their employer. Many large corporations maintain in-house legal departments to manage legal expenses but may still seek external counsel for representation and guidance in complex legal matters.
The legal profession, perhaps with the exception of politicians, endures a disproportionate share of morbid jokes and unfavorable stereotypes. William Shakespeare famously penned a line in Henry VI, wherein a character spoke of a utopian world, suggesting, "The first thing we do, let's kill all the lawyers." Despite the public's often critical perception of lawyers, when the need for legal representation arises, it is not uncommon to hear individuals express the desire to have the most assertive lawyer available.
Part of the reason for the public's unfavorable opinion of lawyers may stem from the stringent ethical and legal obligations that attorneys must adhere to. Lawyers are subject to extensive regulation and must conform to intricate and, at times, inflexible rules of professional conduct. Unlike other professions, the rules governing lawyers' professional conduct are primarily devised and enforced by the legal community itself, composed of other lawyers and judges, with minimal external enforcement mechanisms involved. These regulations encompass nearly every aspect of legal practice, and violations can result in disciplinary actions, ranging from censure to suspension or even lifetime disbarment. For instance, when President Bill Clinton provided false testimony under oath about certain aspects of his extramarital affairs, he faced a five-year suspension from practicing law in Arkansas and a $25,000 fine.
These rules of professional responsibility mandate that attorneys represent their clients with unwavering advocacy. While the term "zealot" is often associated with extremists, it serves as the standard by which lawyers must advocate for their clients. This may help clarify why some lawyers adopt an assertive and unyielding approach in their legal representation.
One of the most sacred tenets of professional responsibility in the legal field is the duty to safeguard a client's confidential information. Communications exchanged between a client and their attorney are held under the shield of absolute confidentiality, a principle established by the attorney-client privilege doctrine. In the realm of legal privileges, which includes spousal privilege, doctor-patient privilege, and priest-penitent privilege, the attorney-client privilege stands as one of the most robust. This privilege is the exclusive right of the client, and an attorney is strictly prohibited from disclosing any of these communications without the explicit consent of the client. A limited exception exists for situations in which a client confides an intent to harm others or themselves, and even in such cases, attorneys must exercise great caution to avoid breaching the privilege.
It's not uncommon for many members of the public to question the attorney-client privilege, as they may find it challenging to comprehend why an attorney cannot reveal a client's confession to a grave crime. However, it's crucial to understand that the privilege exists for the benefit of the client. An individual who cannot openly and honestly communicate with their attorney would be hindered in assisting the attorney in preparing the most effective case for litigation.
It's worth noting that in-house attorneys primarily represent the corporations they work for rather than individual employees. Consequently, when you communicate with an in-house attorney at the company where you are employed, that communication may not automatically enjoy the protection of the attorney-client privilege.
Lynne Stewart, a prominent human rights attorney, undertook the challenging task of representing Sheik Omar Abdel-Rahman, the blind Egyptian cleric who had been convicted of conspiracy in connection with the 1993 World Trade Center bombing in New York City. In the course of her representation, Stewart agreed to comply with certain conditions when communicating with her client, which included refraining from speaking to the media. Regrettably, she violated these commitments and, unintentionally, transmitted a message from her client to his supporters worldwide. This breach led to her indictment and subsequent conviction on charges of conspiracy and providing material support to terrorists. She was ultimately sentenced to a twenty-eight-month prison term.
A highly contentious aspect of this case revolved around the use of covert cameras and recording devices to eavesdrop on Stewart's conversations with her client while he was in prison. This raised significant ethical and legal concerns, as it pertained to attorney-client privilege and the right to confidential communication. To learn more about the details of this case, including the legal documents involved, you can follow the provided link.
Despite an attorney's primary duty to their client, it is paramount to recognize that a lawyer's ultimate allegiance is to the administration of justice. The rules of professional conduct are formulated with this overarching objective in mind. The guidelines governing attorneys regarding civility, honesty, and fairness are all crafted to ensure that lawyers uphold the highest ideals of our judicial system.
For instance, consider a scenario where a client confides in their attorney, admitting guilt or liability in a case. Subsequently, the client expresses a desire to provide sworn testimony asserting their innocence. While an attorney cannot disclose their client's confidences, they are also prohibited from knowingly participating in suborning perjury. In such a situation, the attorney must either persuade the client not to testify falsely or, if unsuccessful, withdraw from the case. This underscores the attorney's commitment to maintaining the integrity of the legal system and upholding ethical standards.
The Orly Taitz case serves as a reminder that attorneys must consistently show respect for a court's authority and conduct themselves in a civil manner. While most attorneys readily fulfill this obligation toward the judge, they place particular emphasis on the jury. In our legal system, the jury holds a unique and crucial role in facilitating citizen participation in the administration of justice. As the trier of fact, the jury assumes the responsibility of ascertaining the truth in any given situation: determining who said and did what, why, and when.
Consider this: can you discern when someone is being dishonest with you? Have you ever been deceived so effectively that you only uncovered the lie much later? Have your roommates or friends who were embroiled in a dispute ever sought your judgment to decide the rightful party? Essentially, being a juror relies on these same human abilities. In every legal proceeding, each of the two opposing sides, completely at odds with each other, asserts that they are right, and the other side is wrong. Our litigation system operates as a process through which each side presents its case to a group of impartial citizens, asking them to determine who is being untruthful and who is speaking the truth.
There are two main types of juries in the legal system. The first is a grand jury, a panel of citizens convened by the prosecution in serious criminal cases. The primary function of a grand jury is to ascertain whether there is probable cause to believe that a crime has taken place and whether it's more likely than not that the accused individual committed the crime. The grand jury serves as a procedural safeguard to prevent prosecutorial abuse of the powers of arrest and indictment. It functions as a kind of "sanity check" on the significant authority of the government to accuse citizens of criminal conduct. The requirement for a grand jury exists at the federal level and in some, but not all, states. Grand juries usually convene for an extended period and may hear multiple cases in a single day.
The grand jury's role does not involve determining guilt or innocence; that responsibility falls to a petit jury. The petit jury is specifically empaneled for a particular trial. During the trial, jury members attentively listen to the evidence presented and subsequently engage in group deliberation to ascertain their understanding of the case's facts. They then apply the law, as directed by the judge, to these established facts. In criminal trials, a petit jury typically comprises twelve members, while civil trials may involve juries with six to twelve members, and, in general, they are required to reach a unanimous verdict.
The jury system constitutes a cornerstone of our litigation system, as it engages ordinary citizens in the process of adjudicating a wide array of disputes, ranging from domestic family matters to intricate business and insurance litigation to emotionally charged criminal cases. However, this system does encounter challenges in its administration.
Both grand and petit juries are selected from lists of citizens who are registered voters and hold driver's licenses. In high-profile cases, it can be challenging to find individuals who have not been exposed to information about the case or who can remain impartial despite their assurances of open-mindedness. For instance, when Enron's collapse occurred in 2001, defense attorneys for former CEO Jeff Skilling strongly argued that the trial should not take place in Houston, where nearly every resident had been affected in some way by the energy giant's demise or had connections to those affected. The question of juror bias was so significant that the U.S. Supreme Court agreed to consider Skilling's appeal, in part based on this argument. Although the Court ultimately determined that Skilling's jury exhibited adequate impartiality, Justice Sotomayor expressed her deep concern regarding the "deep-seated animosity that pervaded the community at large." (Skilling v. United States).
Another challenge arises from the demands placed on jurors' personal lives during their service. While most states have laws preventing employers from terminating an employee or taking adverse employment actions, such as demotion, against them for serving on jury duty, there is no legal obligation for employers to continue paying their employees during jury duty. The court system does not directly compensate jurors for their service either, although certain court systems may offer a nominal stipend, typically less than twenty dollars per day, to cover expenses such as food and transportation. As a result, some citizens, particularly those who are self-employed, face the risk of losing personal income while fulfilling their jury duty. Consider the O. J. Simpson criminal trial jury, which endured a ten-month trial. The impact of jury service on an individual's personal life can be substantial.
Another potential issue revolves around the composition of the jury itself. In order to establish a fair jury, courts strive to select individuals from a cross-section of society to accurately represent the diversity of the local community. Local court regulations usually permit judges to excuse potential jurors on the grounds of hardship or extreme inconvenience. If these rules are excessively lenient, it may result in only those without full-time employment, such as students or retirees, remaining available for jury service. Such a restricted cross-section of society could potentially compromise the credibility and reliability of the jury system. Consequently, judges across the country are displaying a decreasing tolerance for attempts to evade jury duty. The sole professions that automatically exempt individuals from jury duty are active-duty soldiers, police officers, firefighters, and public officers.
Despite these logistical challenges, our jury system remains a cornerstone of the legal process and is often openly commended. For instance, South Korea's efforts to establish a more open and responsive democracy led to a unique and comprehensive overhaul of the country's court system: the introduction of citizen juries.
Chapter 4 Alternative Dispute Resolution:
Alternative Dispute Resolution (ADR) methods, such as mediation and arbitration, offer several benefits compared to traditional litigation, but they also come with some drawbacks:
Benefits of ADR:
Cost-Effective: ADR is often less expensive than litigation, as it typically requires fewer formal legal procedures and reduces legal fees.
Time-Efficient: ADR processes are usually quicker than court litigation, allowing for faster dispute resolution.
Flexibility: ADR methods can be tailored to the specific needs of the parties and the nature of the dispute.
Privacy: ADR proceedings are private and confidential, as opposed to public court trials.
Preserving Relationships: ADR can help maintain relationships between parties, which is especially valuable in business disputes.
Greater Control: Parties have more control over the outcome and can participate in crafting solutions.
Drawbacks of ADR:
Lack of Legal Precedent: ADR decisions do not create legal precedent, which may leave some legal issues unresolved for future cases.
Enforceability: The enforceability of ADR decisions varies depending on the jurisdiction and the type of ADR used.
Limited Remedies: In some cases, ADR processes may offer more limited remedies compared to court litigation.
Unequal Power Dynamics: ADR can be influenced by power imbalances between parties, potentially disadvantaging those with less power.
The legal basis supporting the use of ADR rather than litigation lies in the parties' voluntary agreement to engage in ADR processes. Contracts and clauses often include provisions requiring disputes to be resolved through mediation, arbitration, or other ADR methods. These agreements are legally binding, and the courts typically respect the parties' choice to use ADR.
Unique challenges in ADR efforts among B2B, B2C, and B2E settings include:
B2B: Business-to-business ADR may involve complex commercial disputes and require more specialized mediators or arbitrators. Contractual relationships and the pursuit of long-term business partnerships can influence the approach taken.
B2C: Business-to-consumer disputes may involve consumers with limited knowledge of their legal rights, potentially creating an imbalance of power. Ensuring consumers understand and voluntarily agree to ADR processes is essential.
B2E: Business-to-employee ADR can face challenges related to the perceived fairness of internal dispute resolution mechanisms, as employers often have more influence and resources. Ensuring employees have access to impartial ADR processes is critical.
The ethical implications of ADR between parties with unequal power are significant. ADR processes should be designed and conducted with fairness, impartiality, and transparency in mind. Mediators and arbitrators should ensure that weaker parties are not disadvantaged, that informed consent is obtained, and that all parties have a meaningful opportunity to be heard. Failing to address power imbalances can raise ethical concerns and undermine the legitimacy of ADR outcomes. Ethical guidelines and standards for ADR practitioners often emphasize the importance of ensuring fairness and procedural justice in such cases.
Imagine that you've experienced a grievance with a supplier, employer, or a business where you're a customer, and you've determined that you have a valid legal claim. Your first instinct might not be to rush to the courthouse to file a formal complaint and initiate litigation. Litigation can be prohibitively expensive, time-consuming, and potentially disruptive to ongoing business relationships. It may also expose private matters to the public eye, which you might prefer to avoid. You want the dispute resolved but in a manner that is less public, time-efficient, and cost-effective than traditional litigation.
This is where alternative dispute resolution (ADR) comes into play. ADR is a comprehensive term encompassing various methods for resolving disputes outside the standard court litigation process. ADR provides greater flexibility and control to parties involved. While ADR methods are typically voluntary, the court may, in some cases, require parties to participate in specific ADR processes, such as arbitration. A key distinction in ADR methods lies in who holds the power to resolve the dispute, which can either be vested in a neutral third party or retained by the parties themselves. The choice of ADR method can vary based on the degree of third-party involvement. See Figure 4.1, "A Continuum of Different ADR Methods," for an illustration of different ADR methods categorized by the extent of third-party involvement in dispute resolution.
Common alternative dispute resolution (ADR) methods encompass negotiation, mediation, and arbitration. Less commonly used ADR methods include minitrials, hybrid approaches combining elements of both mediation and arbitration, as well as collaborative goal-oriented processes. ADR serves as a valuable tool for resolving disputes among various entities, including businesses, employers and employees, and businesses and consumers. These methods can also be applied to an array of other conflicts, extending to domestic law cases such as divorce or international legal issues like disputes involving transboundary pollution. However, this chapter focuses on the application of ADR methods in the context of business disputes. It will delve into the typical ADR methods, assess their advantages and disadvantages, and scrutinize their implications for parties with uneven bargaining power. Additionally, we will explore the utilization of ADR methods in situations where alternative dispute resolution may not be the most appropriate avenue for conflict resolution, such as cases involving civil rights violations.
While ADR methods transpire beyond the courtroom, they remain intrinsically tied to the legal system. Participation in ADR carries legal consequences. For example, parties entering into binding arbitration agreements through contracts effectively waive their constitutional right to pursue their claims in court. The Federal Arbitration Act (FAA) is a federal statute that mandates arbitration for parties who have contractually agreed to it, even in state court cases. The FAA signifies a national policy that favors arbitration. The Supreme Court decision in Southland Corp. v. Keating acknowledged that "in enacting... [the FAA], Congress declared a national policy favoring arbitration and withdrew the power of the states to require a judicial forum for the resolution of claims which the contracting parties agreed to resolve by arbitration." This is a prime example of federal preemption exercised through the Supremacy Clause in the U.S. Constitution.
You have a significant chance of encountering, or possibly have already encountered, a contract with a mandatory arbitration clause. Such a clause obligates you to resolve any disputes arising from the contract through arbitration rather than pursuing court action. By agreeing to a binding arbitration clause, you effectively waive your constitutional rights to litigate the dispute in court. Even if you have not signed such a contract and never plan to, the likelihood of encountering a commercial dispute at some point in your life remains significant. Therefore, it is crucial to comprehend the ADR process, recognize scenarios where litigation surpasses ADR, and address the unique challenges that surface when parties possess disparate bargaining power.
4.1.1 Negotiation:
Negotiation is a critical process in avoiding and settling disputes, both in business and other areas of life. It is a method of communication and problem-solving in which two or more parties with differing interests or positions engage in discussions to reach an agreement or resolution. Negotiation plays a vital role in dispute resolution for several reasons:
Conflict Resolution: Negotiation is a non-adversarial approach to resolving conflicts. It allows parties to work together to find common ground and mutually acceptable solutions, which can lead to more harmonious relationships and prevent disputes from escalating.
Flexibility: Negotiation is highly adaptable and can be used in various contexts and for a wide range of disputes, from contractual disagreements to interpersonal conflicts.
Preservation of Relationships: In business, maintaining positive relationships with clients, suppliers, and partners is often crucial. Negotiation allows parties to address disputes while preserving their working relationships, as it doesn't involve a win-lose mentality.
Cost-Effective: Compared to litigation, negotiation is typically less expensive in terms of time and money. Legal battles can be protracted and costly, whereas negotiation can lead to quicker and more economical resolutions.
In a business context, negotiation is commonly employed in the following ways:
Contract Negotiations: Business negotiations often revolve around contract terms, including price, delivery schedules, quality standards, and payment terms. These negotiations aim to establish mutually beneficial agreements between parties, such as vendors and customers.
Partnership and Merger Negotiations: Companies engage in negotiations when considering partnerships, mergers, or acquisitions. These negotiations involve discussions about the terms of the deal, valuation, and the allocation of assets and responsibilities.
Employee Relations: Negotiation is also important in employee relations. Employers and labor unions may negotiate employment terms, including wages, benefits, and working conditions. This is common in collective bargaining agreements.
Dispute Resolution: When disputes arise within a business, parties can use negotiation to address the issues. This can involve internal disputes between employees or external disputes with customers, suppliers, or other stakeholders.
Bargaining power is a crucial aspect of negotiation. It refers to the relative strength or advantage that each party brings to the negotiation table. Factors that influence bargaining power include financial resources, market share, expertise, the availability of alternatives, and legal leverage. The party with greater bargaining power often has the upper hand in negotiations, but this can change over time or depending on the specific circumstances.
Implications of bargaining power during negotiation include:
Lopsided Agreements: When one party has significantly more bargaining power, the final agreement may disproportionately favor that party, potentially leading to dissatisfaction or resentment on the part of the weaker party.
Strategic Leverage: Parties with stronger bargaining power may use it strategically to gain concessions or favorable terms. This can lead to more favorable outcomes for them.
Unequal Outcomes: Bargaining power imbalances can result in unequal outcomes, where one party gets what they want at the expense of the other. This can strain relationships and lead to future disputes.
Negotiation as a form of Alternative Dispute Resolution (ADR) has its benefits and drawbacks:
Benefits:
Efficiency: Negotiation is generally quicker and less expensive than going to court, making it a cost-effective method for resolving disputes.
Flexibility: Parties have more control over the outcome and the process, allowing for creative and customized solutions.
Preservation of Relationships: Negotiation can help maintain positive relationships, which is especially important in business settings.
Confidentiality: Unlike court proceedings, negotiation can be kept confidential, protecting sensitive business information.
Drawbacks:
Power Imbalance: Parties with unequal bargaining power may not achieve a fair outcome, which can lead to dissatisfaction and ongoing conflicts.
Ineffectiveness: In some cases, negotiation may fail to reach an agreement, leading to continued disputes.
Enforceability: Agreements reached through negotiation may be more difficult to enforce than court judgments, which can pose challenges if one party fails to uphold their end of the deal.
Lack of Precedent: Negotiated settlements do not create legal precedents, which can make it harder to establish clear guidelines for future disputes.
In conclusion, negotiation is a valuable tool for avoiding and settling disputes in a business context. It offers numerous benefits, including efficiency, flexibility, and the preservation of relationships. However, the implications of bargaining power and the potential for unequal outcomes should be considered. While negotiation is a useful form of ADR, it may not be suitable for every situation, and parties should carefully weigh its benefits and drawbacks before proceeding.
Imagine you run a tent manufacturing business and have maintained a long-standing relationship with your reliable fabric supplier. Over the years, this supplier has consistently provided you with the suitable water-resistant fabric needed to create your tents, ensuring your products meet market demands. However, a recent delivery from this supplier raised concerns. The fabric you received was not water-resistant, which is a critical requirement for your tent production.
When you promptly informed the supplier about this issue, they denied that the fabric they provided was nonconforming to your order. As a result, you made the decision not to pay for the goods, while the supplier insisted on receiving payment before considering future fabric deliveries. Without access to water-resistant fabric, your ability to manufacture tents has been severely hampered.
This situation presents a classic example of a business-to-business (B2B) dispute. Despite this hiccup in your otherwise strong and cooperative business relationship, your inclination is likely to continue working with this supplier. Given the good rapport and history you share, your primary objective is to resolve this dispute swiftly and amicably, without causing any lasting animosity or harm to the relationship.
In this context, it is improbable that you would immediately resort to hiring an attorney to initiate formal legal proceedings against your supplier. However, it's essential to acknowledge that a dispute exists, which must be addressed to ensure the continued success of your business partnership.
One of the initial strategies you and your supplier are likely to employ is negotiation. Negotiation stands out as a pivotal method within the realm of alternative dispute resolution (ADR). In this process, the power to resolve the dispute is retained by the parties involved, with no external entity holding authoritative decision-making authority over the disputes' resolution. Negotiation necessitates that the parties define the issues at hand and work collaboratively to agree on an outcome that addresses these concerns. Often, this resolution takes the form of a compromise. Importantly, it's worth noting that a compromise does not imply that one party "loses." In fact, if both parties find the result of the negotiation satisfactory and can continue their business relationship harmoniously, it can be viewed as a mutually beneficial outcome.
Negotiation as an ADR method offers various advantages. These include its potential for expeditious resolution, the cost-effectiveness of participation, and the voluntary nature of parties' involvement. However, there are also certain drawbacks to consider. For instance, negotiation lacks clearly defined rules, and either party may engage in suboptimal or even unethical bargaining practices, should they choose to do so. In a negotiation setting, there is no impartial third party tasked with ensuring adherence to rules, guaranteeing a fair negotiation strategy, or assessing the overall soundness of the outcome. Furthermore, any party can opt to withdraw from the negotiation at any point, with no assurance of resolution through this method. The end result might not necessarily be a "win-win" or "win-lose" scenario; in some cases, no resolution is reached at all. Additionally, it's worth noting that, in many negotiations, attorneys are not involved. Whether this absence is seen as a drawback or a benefit hinges on the specific circumstances of the negotiation.
In our example, involving a business-to-business (B2B) relationship, the relative bargaining power of the parties can vary significantly. Whether the parties possess equal bargaining power depends on the specific circumstances. For instance, if your business and your supplier are mutually dependent on each other, with each contributing roughly equal portions to their respective businesses, it's likely that they have relatively equal bargaining power. However, in our specific example, the situation differs.
Suppose your business is relatively small, while your supplier is a significantly larger entity, perhaps holding a patent that grants it exclusive rights to the specialized fabric you require. In such a scenario, we can describe the B2B negotiation as potentially imbalanced, as one party wields considerably more bargaining power than the other. Your business's need for that specific fabric, available only from this supplier, places it in a vulnerable position. In contrast, the supplier does not rely on your business, as it enjoys a legal monopoly due to its patent and serves multiple manufacturers. This imbalance results in unequal bargaining power.
When negotiations stem from a dispute, even though it may not be a legal dispute in the traditional sense, the party with the weaker bargaining position can find themselves in a precarious situation. This situation is exemplified in Note 4.13, "Hyperlink: Rubbermaid’s Unequal Bargaining Power." When Rubbermaid faced increased raw materials costs and needed to raise prices, it encountered resistance from its main customer, Wal-Mart, which refused to accept the necessary price hike for Rubbermaid products. This refusal had a substantial adverse impact on Rubbermaid's business, given that Wal-Mart was a crucial customer. In essence, Rubbermaid needed Wal-Mart, but Wal-Mart did not require Rubbermaid to the same extent. This real-world scenario vividly illustrates the implications of unequal bargaining power in a negotiation.
Negotiation is a skill often honed by individuals tasked with resolving existing disputes or crafting new agreements. In this chapter, our primary focus is on dispute resolution, so we'll narrow our discussion to the resolution of disputes. However, it's important to note that negotiation skills are fundamentally applicable in both dispute resolution and the negotiation of new contract terms.
In the book "Getting to Yes," authored by members of the Harvard Program on Negotiation, negotiation is framed as a means to achieve a "win-win" outcome. This perspective significantly contrasts with litigation, as our adversarial legal system often dictates a "winner" and a "loser." "Getting to Yes" emphasizes principled negotiation and offers specific steps and strategies to help participants attain the "win-win" objective. The enduring popularity of this book suggests a genuine interest in learning about alternative dispute resolution (ADR), steering clear of litigation, and ensuring that all parties involved emerge from the resolution process as "winners."
Several key concepts prevalent in negotiation include BATNA (Best Alternative to a Negotiated Agreement), WATNA (Worst Alternative to a Negotiated Agreement), and the bargaining zone. For instance, the authors of "Getting to Yes" encourage negotiators to identify their BATNA, which serves as a safeguard against accepting unfavorable terms or rejecting terms aligned with their interests.
Likewise, WATNA is a concept used by some negotiators before entering negotiations to understand the worst-case scenario. The bargaining zone delineates the space within which negotiating parties are willing to trade, barter, or discuss their positions, aiming to find mutually acceptable terms. Imagine it as the overlapping area in a Venn diagram. The reservation point, on the other hand, is essentially a party's "bottom line," representing the terms beyond which they will not agree. These concepts are fundamental to effective negotiation and contribute to the goal of achieving mutually beneficial outcomes.
Let's revisit our example. Picture this scenario: Following negotiations with your fabric supplier, certain facts have come to light. The fabric supplier genuinely believed that it had dispatched the correct fabric to you, attributing the mix-up to a new employee who had unintentionally ordered the wrong fabric. After reviewing your business records, you ascertained that this allegation was indeed accurate. At first glance, this situation appears to be a straightforward misunderstanding that can be easily resolved through negotiation, doesn't it?
Consider the potential embarrassment and ill will that would have been generated had both parties immediately resorted to filing a formal complaint in court, not to mention the considerable expenses incurred. Through the negotiation process, the likelihood of amicably resolving this misunderstanding and achieving a win-win outcome is very high. This outcome would allow you to continue your collaborative working relationship with your supplier, which is undoubtedly the most favorable and cost-effective path to resolution.
Negotiation Strategies:
In negotiation, effective strategies often involve active listening, problem-solving, and seeking common ground.
Establishing clear goals and priorities is essential to guide the negotiation process.
Being open to compromise and finding creative solutions can be successful strategies.
Building rapport and maintaining a constructive and respectful tone during the negotiation can contribute to positive outcomes.
Benefits of Negotiation as a Dispute-Resolution Method:
Negotiation is cost-effective compared to litigation.
It allows for tailored, flexible solutions that can preserve relationships.
Parties have more control over the process and outcome.
It can lead to quicker resolutions and reduce the emotional toll of disputes.
Drawbacks of Negotiation:
Unequal bargaining power can lead to unfair outcomes.
There's no guarantee of resolution; negotiations can fail.
Some parties may employ unethical tactics or refuse to compromise.
Agreements may be harder to enforce compared to court judgments.
Negotiating with Unequal Bargaining Power:
Parties with unequal bargaining power can still negotiate meaningfully by focusing on their interests and exploring options that benefit both.
The party with more power can choose to use their leverage ethically and consider the long-term implications of the relationship.
Building strong relationships, emphasizing mutual gains, and finding creative solutions are key strategies for achieving a win-win outcome.
Strategies for Negotiating with a Powerful Customer (e.g., Wal-Mart):
Highlight the value and quality of your products to maintain the customer's interest.
Collaborate on finding cost-saving measures or alternatives.
Seek to negotiate favorable terms, such as long-term agreements or volume discounts, in exchange for price increases.
Focus on mutual interests, such as ensuring product availability and customer satisfaction.
In a negotiation, especially with unequal bargaining power, it's essential to approach the process with a cooperative mindset and explore options that benefit both parties. Ultimately, the goal is to reach a win-win outcome, which may require creativity and a willingness to compromise.
4.2.2 Mediation
Mediation is a form of alternative dispute resolution (ADR) that involves the intervention of a neutral third party, known as a mediator, to help parties in conflict reach a mutually acceptable resolution. Mediation is often employed to settle disputes in a wide range of contexts, including legal, workplace, family, and community disputes.
Here's an overview of the process of mediation:
Initiation: Mediation typically begins when both parties involved in a dispute agree to participate in the process. They may choose mediation voluntarily or be required to do so by contract, court order, or other means.
Selection of a Mediator: The parties, or the entity requiring mediation, select a qualified and impartial mediator. The mediator is responsible for facilitating the mediation process, ensuring confidentiality, and helping the parties reach an agreement.
Initial Meeting: In the first meeting, the mediator explains the mediation process, sets ground rules, and establishes a safe and confidential environment for open communication. Each party has the opportunity to present their perspective on the dispute.
Private Sessions: The mediator may conduct private sessions with each party to gain a deeper understanding of their interests, concerns, and potential solutions. These private sessions allow the mediator to build trust and rapport with each party.
Negotiation and Problem-Solving: With the mediator's guidance, the parties engage in negotiation and problem-solving discussions to explore potential solutions to the dispute. The mediator encourages active communication and may use various techniques to help the parties generate options and compromises.
Agreement: If the parties reach a mutually acceptable agreement, the terms are documented in a written agreement. The agreement is typically binding and can be enforced in a court of law.
Closure: The mediation process concludes with the signing of the agreement. The mediator ensures that both parties understand the terms and are willing to comply with them.
Disputes Suitable for Mediation as ADR:
Mediation can be employed effectively in various types of disputes, including but not limited to:
Divorce and Family Disputes: Mediation is commonly used to settle divorce, child custody, and property division issues, allowing parties to have more control over the outcomes and reduce the emotional toll.
Workplace Disputes: Mediation can resolve conflicts between employees, employers, or labor unions, covering issues like harassment, discrimination, workplace disputes, or labor contract negotiations.
Business and Contractual Disputes: Commercial disputes, such as contract breaches, partnership conflicts, or disagreements between businesses and customers, can often be resolved through mediation.
Community Conflicts: Mediation can address disputes within communities, neighborhoods, or homeowner associations, helping to resolve issues like property disputes, noise complaints, and more.
Benefits of Mediation as ADR:
Voluntary Participation: Parties choose to engage in mediation willingly, fostering a sense of ownership over the resolution process.
Confidentiality: Mediation is a private process, and discussions that occur during mediation are typically confidential.
Control Over Outcomes: Parties have a significant say in the final resolution, enabling solutions that better meet their needs and interests.
Cost-Effective: Mediation is often more cost-effective than litigation, saving parties time and money.
Preservation of Relationships: Mediation can help maintain or repair relationships, which is crucial in various contexts, such as family and business relationships.
Drawbacks of Mediation as ADR:
No Guarantee of Resolution: Mediation may not always lead to a successful agreement, and parties may need to explore other dispute resolution methods or pursue litigation.
Dependent on Willingness: All parties must be willing to engage in the mediation process voluntarily. If one party refuses to cooperate, mediation may not be effective.
Lack of Formal Legal Authority: Mediation agreements are typically not enforceable in the same way as court judgments, so parties need to trust that their agreement will be honored.
In summary, mediation is a versatile ADR method suitable for a wide range of disputes. It offers numerous benefits, such as voluntary participation, cost-effectiveness, and the preservation of relationships. However, it may not always result in a resolution, and its success depends on the willingness and cooperation of the parties involved.
Mediation is an alternative dispute resolution (ADR) method where parties collaboratively strive to reach a mutually acceptable agreement. Unlike negotiation, mediation doesn't place decision-making authority in the hands of a neutral third party. Instead, the power to determine the outcome remains with the parties themselves, who can opt to terminate the mediation process if they find it unproductive. In such cases, parties may turn to other ADR methods, such as arbitration, or choose to litigate their claims in court. Mediation is most effective when all parties are willing participants. Much like negotiation, the primary aim of mediation is to achieve a "win-win" outcome that benefits all parties involved. An additional advantage is the confidentiality of the mediation process, making it attractive to those seeking to avoid the public nature of litigation. Mediation also tends to be a faster and more cost-effective approach compared to litigation.
In contrast to many negotiations, mediation introduces a neutral third party, known as a mediator, who plays a crucial role in the process. Mediators serve as intermediaries, helping to facilitate the agreement between the disputing parties. The qualifications required to become a mediator can vary by state, and there are no universal licensing standards. However, some states may mandate specific training or qualifications for mediator certification. Importantly, mediators typically do not provide advice on the subject matter of the dispute and may not possess expertise in the specific area in question. Instead, their training often centers around conflict resolution techniques, enabling them to identify common goals, set aside emotionally charged issues that are not relevant, and guide the parties toward a voluntary agreement. Mediators strive to unearth common ground by identifying shared objectives, encouraging parties to put aside emotionally charged obstacles, and facilitating an agreement that all parties voluntarily enter into.
In mediation, disputants have the freedom to select their mediator, and this choice is typically based on several factors. These factors may include the mediator's reputation as a skilled conflict resolution expert, their professional background, training, experience, cost, and availability. Once a mediator has been chosen, the parties involved in the dispute begin preparing for the mediation process.
Before mediation officially begins, the mediator commonly requests that the parties sign a mediation agreement. This agreement serves as a commitment from the parties to engage in the process in good faith, understanding its voluntary nature. It also includes commitments to maintain confidentiality and recognizes the mediator's role as a neutral facilitator, not a legal counsel. At the outset of the mediation session, the mediator typically provides an overview of the process that will be followed. The parties then proceed according to this plan, which may involve various stages, including opening statements, face-to-face communication, or indirect communication facilitated by the mediator. The mediator may suggest potential options for resolution, drawing upon their expertise to propose alternatives that the disputants may not have previously considered.
Mediation serves as an effective option for parties who find it challenging to negotiate directly with each other but believe that a mutually beneficial or mutually acceptable resolution is attainable with the assistance of a neutral third party. In some cases, parties involved in mediation may choose to retain attorneys to represent them, although this is not mandatory. It's important to note that if parties do opt for legal representation, their costs associated with participating in the mediation process may increase.
In the realm of business, mediation serves as a prevalent method of alternative dispute resolution (ADR), especially in addressing various types of disputes. It is commonly employed in the following scenarios:
Employer-Employee Disputes: Mediation often plays a key role in resolving conflicts between employers and employees, covering issues such as workplace conditions, wrongful discharge, and grievances related to career advancement.
Business-to-Business Disputes: In the business world, mediation is frequently used to address disputes between companies, particularly in cases of contract disputes where two businesses may have conflicting interests.
Business-to-Consumer Disputes: Mediation is also applicable to disputes arising between businesses and consumers. Examples include medical malpractice cases and health care disputes, where the interests of a service provider and a consumer may clash.
As with other forms of dispute resolution, mediation offers a range of benefits and drawbacks. Some of the key advantages include:
Expediency: Mediation often leads to a quicker resolution compared to litigation, saving time for all parties involved.
Cost-Effectiveness: Mediation tends to be more budget-friendly than pursuing a dispute through the court system, reducing legal fees and other associated expenses.
Improved Communication: It provides a platform for parties who may struggle to communicate with each other to address their disputes through a non-adversarial process.
Mediator's Guidance: The mediator imposes rules on the process to ensure that the parties stay within the bounds of the mediation, guiding them toward a resolution.
Confidentiality: The mediation process typically maintains a high level of confidentiality, ensuring that sensitive information remains private.
Voluntary Participation: All parties engage in mediation willingly, allowing for a cooperative and consensual approach to resolving the dispute.
Potential for a "Win-Win" Outcome: Mediation is geared towards achieving mutually beneficial solutions, focusing on the interests of all parties involved.
Attorney Involvement: Depending on the circumstances, attorneys may or may not be involved in the mediation process, which can be seen as either a benefit or a drawback. Having legal representation can offer guidance and expertise, but it may also add to the overall cost.
In essence, mediation provides a flexible and effective means of dispute resolution in various business contexts, offering the potential for positive outcomes while considering the specific needs and circumstances of the parties involved.
Drawbacks to mediation also exist. For example, if disputants are not willing to participate in the mediation process, the mediation will not work. This is because mediation requires voluntary participation between willing parties to reach a mutually agreeable resolution. Additionally, even after considerable effort by the parties in dispute, the mediation may fail. This means that the resolution of the problem may have to be postponed until another form of ADR is used, or until the parties litigate their case in court. Since mediators are individuals, they have different levels of expertise in conflict resolution, and they possess different backgrounds and worldviews that might influence the manner in which they conduct mediation. Parties may be satisfied with one mediator but not satisfied in subsequent mediations with a different mediator. Even if an agreement is reached, the mediation itself is usually not binding. Parties can later become dissatisfied with the agreement reached during mediation and choose to pursue the dispute through other ADR methods or through litigation. For this reason, parties often enter into a legally binding contract that embodies the terms of the resolution of the mediation immediately on conclusion of the successful mediation. Therefore, the terms of the mediation can become binding if they are reduced to such a contract, and some parties may find this to be disadvantageous to their interests. Of course, any party that signs such an agreement would do so voluntarily. However, in some cases, if legal counsel is not involved, parties may not fully understand the implications of the agreement that they are signing.
Arbitration is a widely used alternative dispute resolution (ADR) strategy that offers parties an alternative to traditional litigation for resolving disputes. It involves the submission of a dispute to one or more impartial third parties, known as arbitrators, who make a binding decision. Here, we will explore arbitration as an ADR strategy, contemporary issues of fairness in arbitration, when it is a viable option for dispute resolution, and the benefits and drawbacks of arbitration.
Arbitration as an ADR Strategy:
Arbitration is considered one of the most popular ADR methods for several reasons:
Flexibility: Parties have the flexibility to choose their arbitrators, rules, and the location of the arbitration, which can help tailor the process to their specific needs.
Confidentiality: Arbitration proceedings are often confidential, which can be advantageous for parties seeking to keep their disputes private.
Speed and Efficiency: Arbitration is generally faster and more efficient than litigation, as it typically involves streamlined procedures and limited pre-trial motions.
Expertise: Parties can select arbitrators with expertise in the subject matter of the dispute, which can result in more informed decisions.
Contemporary Issues of Fairness in Arbitration:
While arbitration offers various benefits, there are contemporary issues related to fairness that have drawn scrutiny and criticism:
Lack of Transparency: Some argue that arbitration lacks transparency, as proceedings are private, and decisions are not always publicly available. This can raise concerns about accountability.
Forced Arbitration Clauses: Many contracts, such as employment agreements or consumer contracts, include mandatory arbitration clauses, limiting individuals' access to the court system. Critics argue that this can lead to unequal bargaining power
Costs: Arbitration can be expensive, with parties bearing the costs of the arbitrators, venue, and legal representation, potentially limiting access to justice for individuals with limited financial means.
Binding Nature: Arbitration decisions are typically binding and can have limited avenues for appeal, which can be concerning if parties feel they did not receive a fair outcome.
When is Arbitration a Viable Option for Dispute Resolution:
Arbitration can be a viable option for dispute resolution in various situations:
Commercial Disputes: Businesses often choose arbitration to resolve contractual disputes, as it is faster and can be more cost-effective than litigation.
International Disputes: In cross-border transactions, parties from different jurisdictions may prefer arbitration to navigate potential conflicts of law and ensure neutrality.
Labor and Employment Disputes: Many employment contracts require arbitration for resolving workplace disputes, making it a common choice in this context.
Complex Technical Disputes: Arbitration is well-suited for disputes involving specialized technical or industry-specific issues, as parties can choose arbitrators with expertise in the relevant field.
Benefits and Drawbacks of Arbitration as an ADR:
Benefits of arbitration include:
Speed: Faster resolution compared to litigation.
Confidentiality: Disputes remain private.
Expertise: Choice of arbitrators with relevant expertise.
Flexibility: Tailored process to meet parties' needs.
Drawbacks include:
Cost: Expenses associated with arbitration.
Limited Appeals: Limited avenues for challenging decisions.
Lack of Transparency: Private proceedings can raise concerns.
Forced Arbitration: Mandatory arbitration clauses limit choice.
Arbitration serves as an alternative dispute resolution (ADR) method in which disputing parties entrust the authority to a neutral third-party decision maker who will hear their case and render a binding decision, commonly referred to as an arbitration award.
An arbitrator presides over the arbitration process, serving as an impartial decision maker with expertise in both the law and the subject matter central to the dispute. It is important to note that the decisions rendered by arbitrators do not establish binding legal precedent, distinguishing them from traditional judges. In arbitration, arbitrators perform a role analogous to that of judges in court trials. They make determinations regarding admissible evidence, listen to the arguments presented by the parties, and ultimately issue decisions. Arbitrators may hold certification from the state in which they conduct arbitrations, and their scope of authority may be limited to specific types of claims or disputes. For instance, entities like the Better Business Bureau train their own arbitrators to handle common complaints between businesses and consumers (often denoted as B2C).
Participation in arbitration proceedings can be obligatory in some cases, which occurs when disputes arise from legally binding contracts related to commercial activities, and the parties have mutually agreed to resolve disputes through mandatory arbitration. Additionally, certain state laws may mandate the use of arbitration in specific situations, further necessitating parties' participation in the arbitration process.
Federal law, often not immediately apparent, forms the backbone of mandatory arbitration clauses within contracts. Specifically, the Federal Arbitration Act (FAA) (9 U.S.C. §1 et seq.), enacted by Congress under its Commerce Clause powers, plays a pivotal role in this realm. The FAA mandates that parties engage in arbitration when they are bound by legally enforceable contracts featuring a mandatory arbitration clause, particularly if the subject matter of those contracts involves interstate commerce (9 U.S.C. §2). The U.S. Supreme Court, in the case of Southland Park v. Keating, interpreted this federal statute to extend its reach to matters within the jurisdiction of both federal and state courts. Notably, the Court asserted that the FAA establishes a national policy favoring arbitration, and it further preempts state authority in creating a judicial forum for disputes arising from contracts with mandatory arbitration clauses (Southland Corp. v. Keating, 465 U.S. 1 (1984)). In a subsequent ruling, the Court determined that the FAA encompasses transactions within the widest permissible exercise of congressional authority under the Commerce Clause. As a result, the FAA necessitates the enforceability of mandatory arbitration clauses in a highly expansive manner for nearly any transaction involving interstate commerce (Citizens Bank v. Alafabco, Inc., 539 U.S. 52 (2003)).
Moreover, some states impose the requirement of mandatory arbitration for specific categories of disputes. For instance, in Oregon, state courts mandate mandatory arbitration for civil suits with damages sought under $50,000 (excluding attorney fees and costs) (ORS 36.405). Many parties willingly accept arbitration awards without pursuing appeals. However, in situations where state law mandates arbitration for particular dispute types, parties typically retain the option to appeal because the arbitration process is nonbinding. In nonbinding arbitration, should a party reject the arbitration award, they can opt to resolve their dispute through litigation. Nevertheless, in practice, certain states have statutory provisions that create disincentives for appealing an arbitration award. For example, in Washington state, if an appealing party, in nonbinding mandatory arbitration, fails to achieve a more favorable outcome at trial than the original award issued by the arbitrator, they may become liable not only for their own expenses but also for those of the opposing party (Washington State Court Rules of Procedure, Superior Court Mandatory Arbitration Rules 7.3). This arrangement serves as a powerful incentive for parties to accept arbitration awards without pursuing the judicial system.
Voluntary arbitration is a prevalent method for resolving business disputes, with parties willingly opting for arbitration over litigation. The decision to pursue voluntary arbitration often hinges on a belief that the advantages of arbitration outweigh the costs and complexities associated with litigation. In some instances, parties may be uncertain about the strength of their case, making arbitration a more appealing alternative to litigation.
Arbitration awards can take on two distinct forms: binding or nonbinding. In certain states, such as Washington State, there are legal provisions that establish arbitration decisions as binding when parties voluntarily submit to the arbitration process, as outlined in the Uniform Arbitration Act (RCW 7.04). In binding arbitration, the arbitration award is conclusive, rendering appeals to the judicial system unavailable. In numerous states, an arbitration award can be transformed into a court-enforced judgment, creating the legal framework for the judgment holder to initiate collection activities. This procedure, known as confirmation, aligns with the provisions of the Federal Arbitration Act (FAA) and is commonly included in arbitration agreements. Even in cases where the FAA does not apply, most states have enacted variations of either the Uniform Arbitration Act or the Revised Uniform Arbitration Act, which also allow for the confirmation of arbitration awards as judgments.
Similar to other methods of dispute resolution, arbitration boasts specific advantages and disadvantages. Arbitration adopts an adversarial approach, much like a trial, resulting in a clear distinction between a "winner" and a "loser." It represents a more formal process than negotiation or mediation, bearing numerous similarities to a trial. Parties present their respective cases before the arbitrator by introducing evidence, and once both sides have had the opportunity to make their presentations, the arbitrator issues an arbitration award.
Arbitration rules can vary significantly from one state to another, and they generally do not align with the procedural rules applicable in traditional litigation. Typically, arbitration procedures are less formal and more flexible, imposing fewer restrictions on the presentation of evidence and the arbitration process itself. Arbitrators hold the authority to determine the admissibility of evidence, and they are not obligated to adhere to legal precedents or provide detailed reasoning in their final awards. In essence, arbitrations follow their own set of rules, distinct from those governing court litigation. Regardless of the specific rules in place, arbitrations adhere to a universally recognized framework known to all parties involved.
While arbitration may be more expensive than negotiation or mediation, it often represents a cost-effective alternative to traditional litigation. In the case of Circuit City Stores Inc. v. Adams, the U.S. Supreme Court highlighted the tangible cost-saving aspect of arbitration, emphasizing its advantage in avoiding the high expenses associated with litigation (Circuit City Stores, Inc., v. Adams, 532 U.S. 105 (2001)). Unlike litigation, arbitration typically lacks the extensive discovery phase, either entirely or in a significantly reduced form. Nevertheless, arbitration is not without its expenses. Parties are responsible for the arbitrator's fees and commonly retain legal counsel for representation. Furthermore, in cases governed by mandatory arbitration clauses, the arbitration may be compelled to take place in a distant city relative to one of the disputing parties. This implies additional financial burdens related to travel and other associated costs during the arbitration process. The Circuit City Court also noted that mandatory arbitration clauses can circumvent complex choice-of-law issues frequently encountered in litigation, particularly in employment law cases.
Arbitration is generally known for its expediency compared to litigation, but it does not offer the same level of privacy as negotiation or mediation. Unlike mediators, arbitrators often possess specialized subject-matter expertise in the legal area relevant to the dispute. Nonetheless, as with mediators, the effectiveness of arbitration heavily depends on the skill and judgment of the arbitrator involved.
A prevalent issue under scrutiny is the fairness of mandatory arbitration in certain circumstances. The perception of fairness in arbitration often hinges on the relative equality or disparity of the parties involved. For instance, business-to-business (B2B) arbitrations are commonly viewed as fair when both businesses are roughly equal in size or possess similar bargaining power. This balance allows them to allocate approximately equivalent resources to dispute resolution, and they typically share an understanding of the subject matter in dispute, be it a commercial issue. Furthermore, in B2B disputes, the disputes usually revolve around commercial matters that do not necessarily invoke profound social or ethical questions. For instance, disputes among businesses over contract terms may center on issues such as whether goods conform to the standards outlined in the Uniform Commercial Code (UCC). Such disputes rarely raise substantial social or ethical concerns and are often perceived as standard business matters.
However, concerns regarding fairness frequently arise in business-to-employee (B2E) and business-to-consumer (B2C) contexts, particularly when parties with unequal bargaining power enter into contracts that feature mandatory arbitration clauses. In such scenarios, the party with less bargaining power often lacks the capacity to negotiate or remove the mandatory arbitration clause, essentially requiring them to accept it if they wish to engage in certain transactions. For example, nearly all credit card contracts include mandatory arbitration clauses, which means that a consumer, in seeking a credit card account, must agree to waive their constitutional right to a trial by signing the credit card contract. In such cases, questions about the genuineness of consent may legitimately arise. However, the U.S. Supreme Court has established that, in business-to-employee contexts, the mere existence of unequal bargaining power is insufficient to render arbitration agreements unenforceable (Gilmer v. Interstate/Johnson Lane Corp., 500 U.S. 20 (1991)). Similarly, it is not, by itself, enough to preclude arbitration (Lozano v. AT & T Wireless).
Moreover, concerns about fairness do not cease at the formation of the contract. When a dispute arises and mandatory arbitration is initiated, the disparities in power between the parties remain a significant issue. In the case of a dispute between a credit card company and an average consumer debtor, the credit card company typically holds a much stronger position compared to the debtor. This advantage stems from the company's financial strength, accompanied by factors like having experienced in-house attorneys, dispute-resolution expertise, and contractual terms that often favor the company over the consumer debtor. In such instances, if the consumer debtor is the aggrieved party, they may decide to abandon the matter, especially if the arbitration clause mandates proceedings in a distant city. The credit card company enjoys vast financial resources in comparison to the consumer debtor. Furthermore, in this scenario, the credit card company's legal counsel is well-versed in navigating the arbitration process and possesses experience in dispute resolution, aspects that can be daunting for individuals without legal training. Additionally, the roster of arbitrators may include individuals who rely on repeat business from the credit card company for their livelihoods, thereby introducing—or at least implying—an inherent conflict of interest. Many mandatory arbitration clauses stipulate binding awards for one party while preserving the other party's right to pursue a claim in court. This means that a mandatory arbitration clause may grant the credit card company the ability to appeal an arbitrator's award while enforcing the same award on the consumer debtor. This situation allows the credit card company to challenge an unfavorable ruling while obliging the consumer debtor to accept an arbitrator's unfavorable decision. To a consumer debtor, the arbitration experience may seem like a game played on the credit card company's home turf, with a daunting and intimidating atmosphere.
Furthermore, certain types of disputes subjected to mandatory arbitration have raised substantial concerns about the suitability of alternative dispute resolution (ADR), primarily due to the nature of the underlying dispute. For instance, in recent business-to-employee (B2E) disputes, claims related to sexual assault have been subjected to mandatory arbitration when the employee signed an employment contract containing a mandatory arbitration clause. As an example, Tracy Barker reportedly experienced sexual assault by a State Department employee while working as a civilian contractor for KBR Inc., a former Halliburton subsidiary. When she attempted to bring her claim to court, the judge dismissed it, citing the mandatory arbitration clause in her employment contract. After undergoing arbitration, she was awarded a three-million-dollar arbitration award. While KBR Inc. claimed that this "decision validates what KBR has maintained all along; that the arbitration process is truly neutral and works in the best interest of the parties involved," the company also filed a motion to modify the award (Juan A. Lozano, "Woman Awarded $3M in Assault Claim against KBR," AP News, November 19, 2009).
In a similar case, employee Jamie Leigh Jones was working for KBR Inc. in Iraq when she endured a harrowing incident of being drugged and gang-raped. Initially, she was barred from pursuing a lawsuit against KBR Inc. in court due to the mandatory arbitration clause within her employment contract. However, when examining this case, the Fifth Circuit Court of Appeals ruled that, contrary to the contract language mandating arbitration, sexual assault cases could indeed be litigated in court (Jones v. Halliburton Co., 583 F.3d 228 (5th Cir. 2009)). The court determined that Jones's claims fell outside the scope of the arbitration clause since sexual assault does not pertain to employment-related matters.
Furthermore, under the leadership of Senator Al Franken, the U.S. Senate took action to prohibit the Department of Defense from entering into contracts with defense contractors that require mandatory arbitration for sexual assault claims. If this action were to become law, it would effectively extend the Fifth Circuit's ruling to apply across all federal jurisdictions, rather than being confined to the Fifth Circuit alone. The rationale behind this legislative effort is elaborated in "Video Clip: Al Franken," providing insights into Senator Franken's advocacy on this issue. One might assume that passing such a law would be a straightforward decision for lawmakers. However, some Senators opposed the measure, contending that the federal government should refrain from intervening in contract negotiations. Instead, they argued for expanding the use of arbitration and mediation in such cases as an alternative approach.
The Jamie Leigh Jones case is a widely known legal matter involving allegations of sexual assault and the use of mandatory arbitration clauses in employment contracts. Here are the key details of the case:
Background:
Jamie Leigh Jones was a former employee of KBR Inc., a subsidiary of Halliburton, working in Iraq as a civilian contractor.
In 2005, Jamie Leigh Jones reported that she had been drugged and sexually assaulted by several coworkers while working in Iraq.
Mandatory Arbitration Clause:
Jones's employment contract with KBR Inc. contained a mandatory arbitration clause, requiring disputes to be resolved through arbitration rather than litigation in the court system.
Legal Battle:
Initially, Jones sought to pursue legal action in the court system against KBR Inc. for the alleged sexual assault.
KBR Inc. argued that the mandatory arbitration clause in Jones's employment contract required her to resolve the dispute through arbitration rather than in court.
Court Rulings:
The legal battle over whether Jones could pursue her claims in court or through arbitration made its way through the courts.
The Fifth Circuit Court of Appeals issued a pivotal ruling, determining that sexual assault cases like Jones's could indeed be brought in court, despite the mandatory arbitration clause in her employment contract. The court reasoned that sexual assault claims were not within the scope of the arbitration clause.
Outcome:
Jones ultimately pursued her case in court and was awarded a $3 million arbitration award.
Impact:
This case drew significant attention to the use of mandatory arbitration clauses in employment contracts and raised questions about their fairness, especially in cases involving allegations of serious wrongdoing.
It also prompted legislative efforts, including Senator Al Franken's advocacy, to address the issue of mandatory arbitration in sexual assault cases and to prohibit Department of Defense contractors from requiring such clauses in their contracts.
The Jamie Leigh Jones case is often cited in discussions surrounding mandatory arbitration clauses and their implications for individuals seeking justice in situations involving sexual assault and other serious offenses.
In business-to-consumer (B2C) cases, a distinct set of fairness issues arises, particularly when there is a significant power imbalance between the parties involved. As mentioned earlier, these concerns can be exacerbated when parties have unequal bargaining power. Public Citizen, a nonprofit organization dedicated to representing consumer interests in Congress, conducted a comprehensive report focusing on arbitration in B2C disputes. The report specifically argued that arbitration tends to be unfair to consumers in B2C disputes and that consumers generally experience more favorable outcomes in litigation compared to arbitration.
According to the report, various incentives within the arbitration process tend to favor businesses over consumers. These include the absence of appeal rights, the lack of obligation to adhere to legal precedents or established law, limitations on consumers' remedies, restrictions on class-action lawsuits, reduced access to jury trials, constraints on the collection of evidence, and increased expenses. All of these factors collectively contribute to the perception that arbitration is unfair to consumers in B2C disputes, in contrast to traditional litigation.
Crucially, not all binding arbitration clauses have been upheld by courts in business-to-consumer (B2C) cases, despite the broad interpretation typically given to the Federal Arbitration Act (FAA). An illustrative case occurred in 2007 when the Ninth Circuit Court of Appeals ruled that AT&T's binding arbitration clause for wireless customers is unenforceable under California state law (Lozano v. AT & T Wireless, 504 F.3d 718 (9th Cir. 2007)). The court specifically emphasized that the relevant state law is not preempted by the FAA, as the federal statute does not prevent the application of state law. In this instance, the state law in question pertained to the unconscionability of contract terms. While the FAA mandates that parties submit to mandatory arbitration when they have agreed to do so within a legally binding contract and supersedes state authority to provide a judicial forum in such cases, the Ninth Circuit's decision underscored the notion that federal law does not circumvent state contract law.
Arbitration remains a prevalent form of alternative dispute resolution (ADR). However, important concerns have been raised about its suitability in specific types of disputes. Prior to entering into a mandatory arbitration agreement, it is imperative to understand that, under current law, your ability to bring your claim in court may be significantly restricted or entirely eliminated. Furthermore, if you sign such an agreement with a party who wields significantly more power than you, such as your employer, you may find yourself at a considerable disadvantage within an arbitration proceeding.
When it comes to intellectual stealing or copying from other company’s what I find most interesting is how often it happens even though laws are set in place. Such as China which has a habit of directly copying graphic resources from many games even to go as far as character’s and skill names from these games and often times they get away with it despite rules and regulations.
An example of this is from a Blizzard game called Overwatch. A Chinese developer called 4399 made a game called Hero Gun which copied many key aspects of the game play such as health of characters all of the hero’s and skill descriptions. They made the skills act different but the effects of the heroes are very similar. Some of the map layouts are very similar and the models and height ratios in them and locations of health packs. Visual skills are similar.
In this particular case the court decided that Overwatch was recognized as a cinematographic work which falls under one of china’s nine statutorily defined works. And Gun Hero was required to pay Blizzard’s claims and stop copyrighting as well as pay for damages and legal costs. Which was one of the first games which fell under what could be considered as a game which was a “skin-changer” type of game. Even though the company was fined that didn’t stop other companies from attempting to build more copies of the game of Overwatch which goes to show that they didn’t really learn any lessons any way that they can attempt to make money they will put effort into.
It’s also not limited to just games either you can see in china making use of existing names and logos for businesses such as michaelsoft Binbows which uses the same window clipart from Microsoft Windows. And superman toy’s here are “special man” over in china but using the same art just calling it something different. And often many of these never even make it to court.
Another Blizzard game was also stolen by a Chinese company the game World of Warcraft had the game icon and design logo taken for Sina Games for social media and website pages and also stole promotional images with characters from the game. As a result, Blizzard was awarded compensation and promptly removed the images from the website without telling its user base that it was using copywriter images and blamed the down time on a website update.
What makes it so weird is that over the years that type of copyright stealing hasn’t stopped every time a new successful game releases a Chinese company is created trying to reskin the game and make a profit off the game. Even a newer game called “The Day Before” hasn’t even released but many of the images seem to be very sketchy that could have potentially been ripped from other games. Many of the models are just purchased from the unreal engine 5 model store. And they were supposed to release a month ago and then held back the release as more people began to realize there might not really be a legitimate game.
It goes to show with all of the copying that takes place China doesn’t do much to make sure that it doesn’t happen in the first place and that there’s not much checks or balance that takes place when a company registers a game or a product. There’s no check to make sure that it isn’t copying a product from another country. And because of that games keep attempting to make profits off of those games for an extended period of time until they are caught by the companies they have stolen from.
When it comes to claims about stealing source code most companies don’t even attempt to try to prove that because the trial period and the professional fee as well as needing to compare source code line for line is harder to get claims to be processed and the fees that can be rewarded are much lower. But when it comes to the use of hack tools or unauthorized modification of the games source code or private servers those cases are much higher gains for companies pursuing those individuals.
Another aspect which effects these cases is that companies can be protected by Chinese courts if the level of creation of the art work is deemed that it is unique enough. And too smaller game companies don’t usually suffer the risk of having their game copied because the companies that do the copying are looking for titles that are already profitable so they can pull out large earnings. For a quick win and then after pay whatever fines are required.
If companies here attempted to do the same kind of thing there’s enough checks that go in to protect companies from various copyright infringement even when it comes to things posted on social media or YouTube. If you have ever tried to post something copyrighted I’m sure you noticed either the video being automatically removed or the sound being muted if it contained music that was copyrighted.
But when it comes to
China overall in every area whether its copying products or copying games
there’s not much enforcement that happens and the penalties of abusing
copyright laws apparently must not be enough in China to force those companies
from making copies and trying to profit from them. Seeing that be the case
hopefully someday that will change so every company has to make unique products
to benefit off of because that makes the industry grow and evolve requiring
more effort to be put in to maintain the next big game that people will profit
off of. Besides deep down all of us are usually looking for a new product or
game in which we can say is better than the current ones and not just another
game clone. But until that happens we will continue to see the game industry
ruined by companies trying to turn a quick profit off of a reskinned game they
downloaded from another publisher.
Unit 2 Quiz:
Question 1
2 / 2 pts
File a motion for a directed verdict at the end of trial testimony before the case goes to the jury that argues that no reasonable jury could find for opposing party and therefore the judge should make a ruling on the case accordingly
Correct! File a motion for a judgment notwithstanding the verdict
Make a peremptory challenge
Motion that the court nullify the verdict based on res judicata
Question 2
2 / 2 pts
How does the burden of proof differ in civil versus criminal cases?
Your Answer:
When it comes to civil cases the burden of proof is the quality of being greater of the evidence. Because of that justice needs to tilt to favor one party so they can be considered the winner if one side is only slightly more correct then the other that party is enough to be declared the winner. During criminal trials the prosecution always carries the burden of proof which is to prove that the defendant committed the crime.
Question 3
2 / 2 pts
Which of the following occurs when a judge overrules the jury because it has willfully ignored the rule of law when issuing its decision?
Voir dire
Execution
Correct! Jury nullification
For cause challenge
Question 4
2 / 2 pts
Under what circumstance might a party elect to pursue litigation in lieu of alternative dispute resolution?
Your Answer:
It's often used when resolving disputes between businesses and employers versus employees. It can be used in all sorts of different types of conflict like custody of a child.
Question 5
2 / 2 pts
Which of the following is a characteristic of binding arbitration?
The parties still have the option to pursue litigation if the parties initially volunteered to participate in the arbitration process.
Correct! The arbitrator's award is final
An arbitration judgment is often difficult to collect because of confirmation
An appeal of the arbitrator's decision to a higher court is possible
Question 6
2 / 2 pts
In which of the following ways do arbitration proceedings differ from mediation?
Correct! The arbitrator acts as a judge and juror; in mediation, the parties are in charge of resolving the dispute
Arbitration does not use a third-party neutral to decide cases; mediation does
Arbitration is a public process; mediation is private.
Arbitration decisions carry the weight of law and are the basis for binding precedent; mediation agreements do not
Question 7
2 / 2 pts
How does principled negotiation differs from other forms of ADR?
Unlike mediation, it is adversarial
Correct! Unlike arbitration, the focus of principled negotiation is to create a "win-win" outcome.
Unlike mediation, it relies on a third party to resolve the dispute between the parties.
Unlike arbitration, it doesn't encourage the party in charge of the process to pursue the best alternative to a negotiated agreement
Question 8
2 / 2 pts
Why might arbitration be more beneficial than litigation?
Your Answer:
Arbitration can lead to private resolution which means it can be kept confidential and when dealing with individuals like public figures it can help keep the public image. It can also speed up the process of resolving the issue.
Question 9
2 / 2 pts
This jury is impaneled for a specific trial.
Correct! Petit Jury
Grand Jury
Question 10
2 / 2 pts
This jury determines whether there is probable cause a crime has been committed.
Correct! Grand Jury
Petit jury
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